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Delivery Policy

Shipping policy

Supporting logistics
Home delivery：Hsinchu Logistics ( Taiwan only)
Supermarkets：7-11, FamilyMart (Taiwan and Taiwan outlying islands)

Delivery days
Home delivery: Delivery time / 1-3 daysConvenience store pickup: Delivery time / 3-5 days

Shipping instructions

After placing the order (excluding the order day), it will be shipped in about 3 working days, excluding holidays
Delivery time is Monday to Friday 10:00-19:00, no delivery is arranged on holidays and consecutive holidays
If there are a lot of orders (holidays, promotions, anniversary celebrations, etc.) or force majeure or natural disasters, shipment may be delayed.
If you choose [Home Delivery]: The actual delivery situation will be determined by the route arranged by the home delivery driver.
If you choose [Convenience Store]: Please pay attention to the arrival notification and pick up the item within 7 days of arrival. Please do not delay picking up the item without reason. Any shipping costs incurred will be borne by the customer.